Player Help Centre
90ji Frequently Asked Questions
Everything Bangladeshi players need to know about 90ji — deposits, withdrawals, cricket betting, bonuses, account verification, game fairness, and responsible gaming tools, all in one place.
This FAQ is the definitive resource for 90ji players in Bangladesh. Whether you are registering for the first time, making your first bKash deposit, chasing a cricket accumulator, or simply curious about how bonuses work, the answers below cover every angle. If your question still is not answered here, contact our support team using the email address shown in the footer.
Account & Registration
Creating a 90ji account takes less than two minutes. Visit the 90ji Login page, select the registration option, and enter your Bangladeshi mobile number, a secure password, and your date of birth. You must be 21 years or older to register. A verification code will be sent to your mobile via SMS to confirm your account. No email address is required at the sign-up stage — your mobile number serves as your primary account identifier on 90ji.
90ji requires standard KYC (Know Your Customer) documents to verify your identity before processing withdrawals. You will need to submit a clear photo of your National ID card (NID) or valid passport, along with a selfie holding the same document. Proof of address may also be requested in some cases. Verification is typically completed within 24 hours of submission. Accounts without completed KYC may have withdrawal limits applied until the process is finished.
To reset your 90ji password, go to the login page and tap the Forgot Password link. Enter the mobile number linked to your account and an SMS one-time code will be sent to you. Enter the code on the reset screen, set a new strong password, and you will regain access immediately. If your registered mobile number is no longer active, contact our support team via the email in the footer and our team will guide you through identity verification to recover your account.
No — 90ji strictly enforces a one-account-per-person policy. Duplicate accounts are a violation of our Terms and Conditions and may result in all linked accounts being suspended and balances forfeited. If you previously had an account that is now closed and you wish to return to 90ji, please contact support using the footer email rather than opening a new account. Our team can review your eligibility and reactivate an account where appropriate.
To permanently close your 90ji account, email our support team using the address in the footer and request account closure in writing. Before submitting the request, withdraw any remaining balance to your bKash or Nagad wallet. Funds left in a closed account may be subject to a processing period before release. If you are closing for responsible gaming reasons, we recommend activating self-exclusion through Account Settings first so protection takes effect immediately while the closure is being processed.
Deposits & Withdrawals
90ji supports all major Bangladeshi payment options for deposits, including bKash, Nagad, Rocket, and Upay mobile wallets. Bank transfers from Dutch-Bangla Bank, BRAC Bank, Islami Bank (IBBL), Sonali Bank, and City Bank are also accepted. Visa and Mastercard card payments are available as well. The deposit page inside your Account will show the complete current list and the minimum deposit amount applicable to each method.
bKash deposits on 90ji are credited instantly in the vast majority of cases — your balance updates within seconds of the bKash transaction being confirmed. Occasional delays of up to 10 minutes can occur during peak times or due to temporary network issues on the bKash infrastructure. If your balance has not updated after 15 minutes, take a screenshot of your bKash payment confirmation and contact our support team via the footer email with the transaction reference number.
The minimum deposit on 90ji is ৳200 for most payment methods, including bKash, Nagad, and Rocket. Bank transfer minimums may differ and are displayed on the deposit page for each method. There is no stated maximum single deposit for most payment types, though very large transactions may trigger an additional identity verification step as part of 90ji's standard security procedures. Always check the current limits on the deposit page in your Account before transacting.
Withdrawals to bKash and Nagad wallets on 90ji are typically processed within 1 to 4 hours during normal business hours (Bangladesh Standard Time, UTC+6). Requests made outside business hours or during high-volume periods may take up to 24 hours. Bank transfers generally take 1 to 3 business days. Your account must be fully KYC-verified before any withdrawal can be processed, and any active bonus wagering requirements must be completed before funds are released.
90ji does not charge its own fee on deposits. For standard withdrawal requests, 90ji covers its processing costs. However, your payment provider — bKash, Nagad, Rocket, or your bank — may apply their own transaction charges on the transfer, which are outside 90ji's control. The net amount that arrives in your wallet will reflect any provider-side deduction. Always check your mobile wallet or bank's current outbound transfer fee schedule before initiating a withdrawal.
Games & Gameplay
90ji offers a comprehensive range of cricket betting markets covering Bangladesh Premier League (BPL), IPL, T20 World Cup, ODI series, and Test matches involving the Bangladesh Tigers. Available markets include match winner, innings run totals, top batsman, top wicket-taker, method of dismissal, over-by-over run markets, powerplay totals, and live in-play betting where odds update ball by ball. Markets typically open several days before scheduled fixtures and settle within minutes of the relevant event concluding.
Yes — all casino games on 90ji use certified RNG (Random Number Generator) technology to ensure every outcome is entirely random and unpredictable. Games are supplied by regulated providers including Pragmatic Play, Evolution Gaming, Spribe, Ezugi, Microgaming, and NetEnt, all of whom undergo regular independent audits. The RTP (Return to Player) percentage for each game is set by the provider and is visible in the game's information panel. 90ji does not alter game results in any way.
Yes — 90ji is fully optimised for mobile browsers and requires no app download. Open Chrome on Android or Safari on iOS, navigate to the 90ji site, and the complete platform is available immediately. Cricket betting, live casino, slots, crash games, account management, deposits, and withdrawals all work through the mobile browser. The site is designed for the 4G connections used across Dhaka, Chittagong, Sylhet, Khulna, and other cities in Bangladesh, loading quickly even on moderate connections.
90ji's live casino section streams real dealers in real time from professional studios. Available titles include Live Baccarat, Live Roulette, Live Blackjack, Andar Bahar, Teen Patti, Dragon Tiger, and game show formats such as Crazy Time and Mega Ball. Tables run 24/7 across a range of stake levels so both casual players and high-stakes players can find a comfortable seat. All live games are powered by Evolution Gaming and Ezugi.
Aviator is a crash-format game by Spribe available on 90ji. A multiplier starts at 1x and climbs as a virtual plane ascends — your goal is to cash out before the plane flies away. The longer you hold, the higher the potential return, but if you do not cash out before the plane disappears the bet is lost. Every round uses a provably fair algorithm, meaning neither 90ji nor Spribe can predetermine the crash point. Minimum and maximum bet amounts are displayed before each round starts.
Bonuses & Promotions
90ji offers a welcome bonus to all newly registered players who make a qualifying first deposit. The bonus details — including the match percentage, maximum bonus amount in BDT, and minimum qualifying deposit — are displayed on the promotions page at the time of registration. Welcome bonuses are subject to wagering requirements before the bonus funds or associated winnings can be withdrawn. Always read the full Terms and Conditions for the current welcome bonus offer before depositing to claim it.
A wagering requirement means you must place real-money bets totalling a set multiple of your bonus amount before you can withdraw the bonus or winnings derived from it. For example, a ৳1,000 bonus with a 20x wagering requirement means you must wager ৳20,000 in qualifying bets before withdrawal is unlocked. Not all game types contribute equally — slots typically count 100% toward the requirement, while live casino table games and sports bets may contribute at a lower rate. Check the specific bonus Terms and Conditions for exact contribution percentages.
Yes — free spins awarded on 90ji carry an expiry date, typically 7 days from the date they are credited to your account, unless the specific promotion states otherwise. Unused free spins that pass the expiry date are forfeited automatically and cannot be reinstated. Any winnings generated from free spins are subject to the wagering requirements stated in the associated promotion. Check the My Bonuses section in your Account to view your remaining free spins and their expiry dates at any time.
It depends on the specific promotion. Some 90ji bonuses are exclusively for the sportsbook — covering cricket, football, and kabaddi — while others apply only to casino products such as slots and live casino tables. Certain promotions cover both. The bonus Terms and Conditions will clearly state which products the bonus applies to and the contribution rate of each bet type toward the wagering requirement. Do not assume a sports bonus works on casino games or vice versa — always read the T&C of each offer before depositing.
Safety & Responsible Gaming
90ji operates as a safe and reliable platform, using SSL encryption to protect all data transmitted between your device and our servers. Financial transactions are processed through encrypted payment gateways. Player funds are held separately from operational funds. All casino games use certified RNG technology from audited providers. We encourage all players to review our Privacy Policy and Terms and Conditions pages for full details of our data handling and security practices.
The minimum age to register and play on 90ji is 21 years old. This restriction applies to all game types — casino, sports betting, crash games, and live dealer tables. Age is verified as part of the KYC process and may be requested at any point. Any account found to be held by a person under 21 will be suspended immediately and the associated balance reviewed in line with our Terms and Conditions before any release of funds is considered.
To set a deposit limit on 90ji, go to Account Settings and open the Responsible Gaming section. You can set a daily, weekly, or monthly deposit cap in BDT. Reductions to an existing limit take effect immediately. Requests to increase a limit are subject to a 7-day cooling-off period before the higher limit becomes active — this delay is intentional and designed to protect players from impulsive decisions. Deposit limits are one of several responsible gaming tools available to all 90ji players at no cost.
90ji provides time-out and self-exclusion tools in the Responsible Gaming section of Account Settings. A time-out lets you pause your account for 24 hours, 7 days, 30 days, or a custom period — all bets and deposits are blocked during this time. Self-exclusion removes access for a minimum of 3 months, 6 months, 1 year, or permanently. Self-exclusion cannot be reversed before the chosen period expires. If you need immediate assistance, contact our support team using the email in the footer.
If gambling is affecting your finances, relationships, or mental wellbeing, act early. Use the self-exclusion tool in your 90ji Account Settings to create immediate distance from the platform. You can also email our support team using the address in the footer — our team is trained to handle these conversations without judgment. External help is available through Gamblers Anonymous and Bangladesh's national mental health services. Full guidance is on our Responsible Gaming page.
90ji uses industry-standard SSL encryption across the entire platform so all data exchanged between your browser and our servers is fully encrypted in transit. Payment transactions are handled through PCI-compliant gateways and full card numbers are never stored on our servers. Sensitive account actions require SMS one-time code verification as a second layer of protection. Our Privacy Policy details exactly what data we collect, how it is used, how long it is retained, and what rights you have as a player.
Still Have Questions?
Our support team is ready to help with anything not covered above. You can also explore the full 90ji Casino experience or review our Responsible Gaming guidelines before you play.